Our commitment
HPC Medical Group PLLC is committed to making haytonprimarycare.com accessible to people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
This site serves a primarily Medicare-age patient population. Accessibility is not a compliance checkbox — it’s a prerequisite for anyone on this patient roster to use the website independently.
What we’ve done
Steps taken to support accessibility on this site include:
- Semantic HTML throughout — proper heading hierarchy, landmark regions, and list structure
- All interactive elements operable by keyboard, with visible focus indicators on all focusable elements
- Skip navigation link to bypass the fixed header and reach main content directly
- All form inputs have associated labels; all required fields are marked with visible and programmatic indicators
- Form error messages are linked to their inputs via
aria-describedbyand announced viarole="alert" - All decorative images and SVG icons are marked
aria-hidden="true"; functional images have descriptive alt text - FAQ accordions use
aria-expanded,aria-controls, andaria-labelledbyfor screen reader compatibility - Mobile navigation drawer uses
aria-labeland keyboard dismiss via Escape key - Color contrast meets or exceeds 4.5:1 for body text and 3:1 for large text against their backgrounds
- All animations respect
prefers-reduced-motion— motion is disabled or minimized when the user preference is set - Minimum touch target size of 44×44px for all interactive elements
- Font sizes floor at 14px — no text smaller than 14px in any context
- Text spacing can be adjusted without loss of content or functionality
Known limitations
PDF documents: Patient forms (New Patient Packet, Notice of Privacy Practices, Financial Policy) are provided as PDF files. We are working to ensure these documents meet PDF/UA accessibility standards. If you need these in an alternative format, please call us at (208) 247-4279.
Feedback and contact
If you experience any accessibility barriers on this site, or need content in an alternative format, please contact us:
- Phone: (208) 247-4279
- Email: info@haytonprimarycare.com
- Address: 300 W. Main St., Suite 100, Boise, ID 83702
We aim to respond to accessibility feedback within 5 business days and to resolve issues within 30 days where technically feasible.
Formal complaints
If you are not satisfied with our response, you may contact the U.S. Department of Health and Human Services Office for Civil Rights at hhs.gov/ocr/complaints.
Ongoing work
Accessibility is an ongoing effort. We review this statement and conduct accessibility testing when significant changes are made to the site. This statement was last reviewed on July 14, 2026.